Ever heard of a PSR specialist? Neither had I because I live in the state of Washington.
A New Hope Social Services, located in Coeur d’Alene, Idaho is an organization that offers therapy to individuals with mental illnesses. As a psychology major, the organization interests me not only as a potential employer but for it’s unique services for individuals with mental health illnesses.

Image from Gates of CDA
The organization hires psychosocial rehabilitation specialists (PSRs) that provide therapy to individuals with mental illness. Psychosocial rehabilitation focuses on changing the behavior of a person with mental illness, rather than trying to analyze the underlying emotional issues or the cause of these behaviors.
In other words, it’s very different than typical therapy. And doesn’t involve laying on a couch.
This type of therapy is described as “preventative treatment.” The goal of therapy is to prevent individuals from ending up in residential treatment centers or hospitals, and to help each client be successful in his/her community.
The most common types of behavioral problems for kids and adolescents are typically adjustment disorder, PTSD, depression, and bipolar disorder. PSRs help clients cope with these disorders by teaching anger management, basic coping skills, educational strategies, family functioning, communication skills, etc.
Overall, the goal is not to touch on emotional issues (the why), but to help these children and adolescents live productively (the how). Solutions to everyday situations are most valuable, and intervening early is the key to preventing these behaviors from becoming worse.
PSR’s meet with their clients about 4-8 hours a week in community settings such as schools, shopping malls, parks, coffee shops, libraries and even their own homes. PSR’s help clients learn how to cope with stressors, and to live productively in these environments by managing their behaviors. For example, a PSR worker might take a child with social anxiety to a shopping mall and work on altering intrusive thoughts and modifying unproductive behaviors.
Who can receive PSR services? Those who have been diagnosed with a mental illness, wish to receive counseling, or have been referred by a therapist, parent, school, or the court system. The Department of Health and Welfare authorizes the number of hours each client will receive from PSR specialists, depending on the level of need. Not only do PSRs give individual therapy sessions, but they work with the foster care system, child protective services, teachers, primary care physicians, and often appear in court for many of the clients’ cases. A New Hope Social Services is also available to clients with medicaid.
The most fascinating thing is that PSR specialists are the primary contact for clients 24/7. PSRs carry their own personal company cell phones with them that clients can call day or night if they have thoughts of suicide, or feel they are in a crisis. This is definitely not the case with a private therapist.
Even more fascinating is that Idaho public school districts hire PSR specialists to work in their schools. Public schools!
Why doesn’t Washington have something like this?